Updating User Passwords

For GAA staff who have been assigned the Help Desk Admin role in Google Workspace, you can update user passwords by following these instructions.

  1. Log into the Google Admin console at https://admin.google.com
  2. In the search bar, type and select the name of the account to update.
  3. In the user's info card, click RESET PASSWORD.
  4. Select the radio button for Create Password and enter a new password. Click Reset.
  5. Make note of the new password and relay the information to the user. Click Done.

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